CIRCULAR

PROVIDING FOR THE APPLICATION OF STANDARDS AND TECHNOLOGIES TO ASSIST PEOPLE WITH DISABILITIES IN ACCESSING AND USING INFORMATION AND COMMUNICATION TECHNOLOGIES

THE MINISTER OF INFORMATION AND COMMUNICATIONS

Pursuant to the June 29, 2006 Law on Information Technology;
Pursuant to the Government's Decree No. I87/2007/ND-CP of December 25, 2007, defining the functions, tasks, powers and organizational structure of the Ministry of Infonnation and Communications;
Pursuant to the Prime Minister s Decision No. 239/2006/QD-TTg of October 24, 2006, approving the Scheme on assistance for people with disabilities during 2006-2010;
At the proposal of the director of the Science and Technology Department,

STIPULATES:

Article 1. Scope of regulation

This Circular provides for the application of standards and technologies to assist people with disabilities in accessing and using information and communication technologies.

Article 2. Subjects of application This Circular applies to:

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2. State agencies, including ministries, ministerial-level agencies, government-attached agencies. People's Committees at all levels, and non-business units using state budget funds for designing and developing their websites;

3. Television stations licensed to operate in Vietnam;

4. Public service and public administrative service providers.

Article 3. List of standards

1. Attached to this Circular is a list of standards to assist people with disabilities in accessing and using information and communication technologies;

2. Standards to assist people with disabilities in accessing and using information and communication technologies are in two forms: compulsory application and recommended application. The form applicable to each standard is specified in the list of standards attached to this Circular;

3. This list of standards shall be periodically revised and updated to suit Vietnam's practical conditions and world technological development level.

Article 4. Regulations applicable to television stations

1. Twelve months after the effective date of this Circular, central television stations licensed to provide television coverage nationwide shall apply technologies to assist deaf people in accessing the daily general political news program on at least one channel;

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Article 5. Regulations on websites

1. In case the existing website of an agency or organization defined in Clause 2 or 4 of Article 2, is unable to apply the list of standards to assist people with disabilities in accessing and using information and communication technologies attached to this Circular, that agency or organization shall upgrade and improve its website to make it compliant with the provisions of this Circular within twelve months after the effective date of this Circular;

2. Other organizations and individuals are encouraged to apply the provisions of this Circular to their websites.

Article 6. Effect

This Circular takes effect on November 2, 2009.

Article 7. Organization of implementation

The director of the Office, the director of the Science and Technology Department, the director of the Department for Quality Management of Information and Communication Technologies, heads of agencies and units under the Ministry of Information and Communications, directors of provincial-level Information and Communications Departments, and concerned organizations and individuals shall implement this Circular.

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LIST

OF STANDARDS TO ASSIST PEOPLE WITH DISABILITIES IN ACCESSING AND USING INFORMATION AND COMMUNICATION TECHNOLOGIES
(Attached to Circular No. 28/2009/TT-BTTIT of September 14, 2009, of the Minister of Information and Communications)

No.

Groups of standards

Codes of standards

Names of standards

Form of application

1

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ETSI EG 202 116 vl.2.2 (03/2009)

Human factors; Guidelines for information and communications technology (ICT) products and services; Design for ail

Recommended

ITU E.121 (10/2004)

Pictograms, symbols and icons to assist users of telephone and telefax services

Recommended

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ITU F.910 (02/1995)

Procedures for designing, evaluating and selecting symbols, pictograms and icons

Recommended

ITU F.790 (01/2007)

Telecommunications accessibility guidelines for older people and people with disabilities

Recommended

2

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ITU E.135 (10/1995)

Human factor aspects of public telecommunications terminals for people with disabilities

Recommended

ITU F.902 (02/1995)

Interactive service design guidelines

Recommended

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ITUH

Series Supplement 1 (05/1999)

Application profile -Sign language land lip-reading real-time conversation using low bit rate video communication)

Recommended

ITUE 136 (05/1997)

Specification of a tactile identifier for use with telecommunications cards

Recommended

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(09/2008)

Human factors; Public Internet access points

Recommended

3

Applicable to producers, importers, distributors and retailers of telecommunication s devices

ITU E.161 (02/2001)

Arrangement of digits, letters and symbols on telephones and other devices that can be used for gaining access to a telephone network

Compulsory

ITU P.370 (08/1996)

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Recommended

4

Applicable to designing and developing websites

WCAG

Web content accessibility guidelines, Version 1.0

At least Version 1.0 is compulsory to agencies and organizations defined in Clauses 2 and 4, Article 2 of this Circular

Web content accessibility guidelines. Version 2.0

ATAG

Authoring tool accessibility guidelines

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Thông tư 28/2009/TT-BTTTT về việc áp dụng tiêu chuẩn, công nghệ hỗ trợ người khuyết tật tiếp cận, sử dụng công nghệ thông tin và truyền thông do Bộ Thông tin và Truyền thông ban hành